Nearsol White Paper

In today’s fast moving contact center sector, the ability to act quickly in any aspect of delivery is critical. Whether it is technology, processes or workforce, this space has never been more challenging for both captive operations or for outsourcers. This is especially acute in the domain of site selection and deployment, which has emerged as a key bugbear for contact center executives who are anxious to get up and running in new locations as quickly as possible.

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