At NEARSOL, we offer the best opportunity to build a successful career.

Manila

Finance Associate | Pasig

  • Partner with Operations and prepare Client Invoices and related supports
  • Provides timely reports for PEZA, FIRB and Other Incentives Board Report Submission
  • Manila Sites Procurement Processing
  • Company wide and Site Permits and Compliance preparation and Submission
  • Monitors and resolve issues pertaining to PEZA, FIRB, BIR, and other Government Entity”

Requirements

  • At least 1 Year in Purchasing/Procurement Process and/or 1 Year experience in PEZA, FIRB or other related Incentives Board
  • Vocational/College Degree
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Trainer

  • Train, support, and mentor associates on required skills per client request
  • Assist the Corporate Trainer with tasks and responsibilities
  • Set a timeline or training calendar cycle, which promotes increased operational efficiency
  • Carry out strict process compliance on all levels within the team Update and review training plans that adapt to business needs
  • Participate and contribute to weekly, biweekly, and monthly business review meetings
  • Administer Learning and Performance Needs Analysis on current employees Conduct and develops effective training techniques or methods for new hires and existing associates
  • Identify and provide essential information for the trainees’ development and needs
  • Develop and update training curriculum through coming up with the best resolutions and applying it accordingly
  • Ensure high customer satisfaction through conducting NPS surveys at a defined frequency
  • Plan and provide training support and development plans for associates
  • To come up and conduct refresher training for existing associates that develop key skills that are essential for their respective accounts
  • Facilitate or manage soft skills training such as for voice and customer experience”

Requirements

  • At least 2 years of relevant Trainer (or QA) experience in an outsourcing or similar company
  • Vocational/College Degree
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Real-time Analyst

  • Real-time monitoring Reporting Queue management

Requirements

  • Minimum 2 years experience as RTA
  • Vocational/College Degree
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Workforce Analyst

  • Capacity Planning based on client forecast
  • Staff & Capacity planning based on assumptions agreed with Operations
  • KPI Reporting including client reports
  • Scheduling (tentative agent HC is 150)

Requirements

  • Minimum 3 years experience in WFM, at least 6 months as WFA (WFM Tier 2)
  • Vocational/College Degree
Apply Now
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